Instructions
For
this assessment, you will need to manage recruitment selection and
induction in a workplace or simulated environment.
Part
1 of 3
Role
Play:
Imagine
that you are working as the Human Resources manager at the local
business of your choice.
The
business owner has recently looked at the workplace recruitment,
selection and induction policies and procedures framework, and has
decided that it needs to be overhauled and updated.
1.
She has asked you to develop a new policy and procedure framework for
the recruitment, selection and induction of new employees;
2.
You must ensure that your policy
and procedure framework complies with all relevant legislation and
organisational requirements;
and
3.
Once you have developed the new framework, including all relevant
documentation, you will need to present it to the business owner for
approval.
Part
2 of 3
You
have your meeting with the business owner and she approves of your
framework. During your meeting with the business owner, she
mentions that she is expanding the business, and together you discuss
the need for new staff, and identify the recruitment requirements.
4.
Together you identify
how many new employees are required and identify the positions they
will take.
5.
After your meeting, you will need to prepare the following:
a.
an advertisement for each of upcoming positions, and
b.
all the appropriate documentation required for recruitment process
for the upcoming positions (which may include, but is not limited to:
position descriptions, letter of employment, and contract of
employment).
You
receive a number of resumes for the positions you have advertised.
6.
Identify and select at
least two appropriate candidates to interview for each position,
and contact them to come in for an interview.
Part
3 of 3
Interview
two (2) applicants for each position.
7.
At the end of each interview, write a maximum one-
page summary of the candidate's characteristics and suitability for
the job.
8.
Select and hire the most appropriate candidate for the position,
ensuring that you provide a letter of employment and a contract of
employment, and that you explain the
terms and conditions of employment.
9.
You will also need to
inform
the unsuccessful applicants.
10.
Manage and monitor the induction process for the new employee.
11.
Conduct
a
post-induction review
with the new employee to gain their feedback, and then meet with the
business owner to review the entire process and discuss
any possible improvements.
Assessment
Requirement
Once
you have completed this practical task you will need to submit the
following documentation developed throughout the activity:
• Workplace
recruitment, selection and induction policies and procedures
framework, including all relevant documentation
• Advertisement
for each position
• Position
description for each position
• Letter
of employment and contract of employment for successful applicant
• Maximum
one-page summary of each applicant interviewed
• All
documentation relating to the management and monitoring of the
induction process
Solution
EllWear
Retail Store
Simple,
Joy, Style
401
George St, Sydney, NSW, 2000
Recruitment,
Selection and Induction Policy & Procedure
The
Ellwear Retail Store Policy & Procedures concerning
recruitment, selection, and induction is to provide equal access to
employment for all and to ensure that the best person, is chosen for
each position that arises.
This
policy must be read in conjunction with Australia’s
Fair Work Act 2009, National Employment Standards (NES), Work Health
and Safety Standards (WHS), State and Federal anti-discrimination
laws, Privacy Act 1988, and Workplace Gender Equality Act 2012.
1.
Policy brief & purpose
Our
employee recruitment, selection, and induction policy describe
our process for attracting, selecting, and inducting employees for
jobs. It ensures that all aspects of recruitment are carried out in a
proper and efficient manner
2.
Scope
It
applies to all employees who are involved in the recruitment process
of our business.
4.
Roles & Responsibilities
All
staff involved in recruitment must adhere to this policy. The Human
Resource manager will amend this policy
in
the event of changes to legislation.
5.
Procedures under the recruitment and selection process
The
hiring teams could go through the following steps:
Identify
the need for an opening - When a post becomes vacant it will be
reviewed.
Decide
whether to hire externally or internally
Review
the job description and compose a job advertisement - The Job
Description and Person Specification will be reviewed and prepared
for each post while ensuring that they reflect the skills,
qualities, experience, and attributes required. The State and
Federal anti-discrimination laws and Workplace Gender Equality Act
2012 are followed.
Advertisement
– The Advert
States the
overall purpose of the job and gives
clear guidance on the required method of application.
Application
Procedure - Application will be by Application Form and Covering
Letter. Applicants will also be required to submit the names and
contact details of three referees.
Shortlisting
of candidates must be carried out where possible by three people but
in any case not less than two people.
Interview.
Both internal and external applicants will be considered on
individual ability regardless of factors such as gender, age, creed,
race, ethnic origin, disability, marital status, sexual orientation,
a member of a minority group, or trade union membership.
Unsuccessful applicants are given feedback.
Law
Privacy – We follow the laws under the Privacy Act 1988. The
Applicant’s
personal information
shall
be destroyed at the conclusion of the selection process if not
successful unless he/she gives us permission or consent to retain
it.
All
Applicants are subjected to background checks or Reference Checks
before confirming an offer of employment.
Make
an official offer. Offers of employment will not be approved by the
top management.
A
written employment contract will be issued ideally prior to
commencement
The
recruitment and selection process is finalized
once
the employment contract has been signed by the applicant and s/he
has commenced the 1-week
induction program
and 3 months probationary period.
6.
The Induction Process
EllWear
procedures ensure
that all employees
understand
the principles, values, and objectives of the business and all
employees acquire
the
knowledge and skills necessary to perform their role in a safe
working environment.
An
Induction checklist
shall be used during the induction process and feedback from the new
employee shall be documented.
7.
Monitoring and Review
Recruitment,
selection, and induction procedures and practices are
reviewed
so as to ensure that the
policy
is being adhered to and to ensure that they do not include
requirements or conditions that constitute, or may lead to, unlawful
discrimination or unfair treatment.
VACANCY
ANNOUNCEMENT 1 – SALES ASSISTANT
EllWear
Retail Group began in 2019 as a cloth and fashion store. We are now
expanding with more stores across Australia. Our brands appeal to
both men and female customers and we offer simple, elegant, Casual,
and
other styles of fashion. People are very important to us and we are
always on the lookout for those who are passionate.
Are
you energetic, positive, and willing to learn? Then we have an
exciting job for you.
Position:
Sales Assistant
Qualification
& Experience
Retail
sales experience
Solid
communication and interpersonal skills
Customer
service focus
Friendly,
helpful, confident, and engaging personality
Job
Description
Selling,
restocking, and merchandising.
Managing
and maintaining stock
Ensuring
high levels of customer satisfaction
Keep
up-to-date
with product information
communicating
who we are and what we’re about.
We
have great training, awesome discounts, and career development
opportunities.
If
you want to be one of us, submit your application. We are an equal
opportunity employer.
Those
interested please send your application (cover letter, resume, and 2
references) to our email: job@ellwear.com
EllWear
Retail Store
Simple,
Joy, Style
401
George St, Sydney, NSW, 2000
VACANCY
ANNOUNCEMENT 2 – MARKETING EXECUTIVE
EllWear
Retail Group began in 2019 as a cloth and fashion store. We are now
expanding with more stores across Australia. Our brands appeal to
both men and female customers and we offer simple, elegant, Casual,
and
other styles of fashion. People are very important to us and we are
always on the lookout for those who are passionate.
We
are looking for ambitious people will the motivation to perform
beyond expectations.
Position:
Marketing Executives
Qualification
& Experience
Minimum,
a bachelor’s degree in marketing
from a reputable institution
Digital
or social media marketing experience
Marketing
tools like Analytics
Presentation
tools
Job
description
Persuading
prospects both online and offline
oversee
the budget
for all campaigns
initiating
and presenting successful campaigns
Market
research campaign management
Pitching
strategy
Collaboration
with other internal departments.
Efficient
team managers
We
have great training, awesome discounts, and career development
opportunities.
If
you want to be one of us, submit your application. We are an equal
opportunity employer.
Those
interested please send your application (cover letter, resume, and 2
references) to our email: job@ellwear.com
EllWear
Retail Store
Simple,
Joy, Style
401
George St, Sydney, NSW, 2000
EllWear
Retail Store
Simple,
Joy, Style
401
George St, Sydney, NSW, 2000
Date
1 July 2021
Dear
Nelly
Jensen
Re:
Offer of
Marketing
Executive Position
I
am writing to confirm our offer of employment regarding the Marketing
Executive position
with EllWear
Retail Store subject to satisfactory references.
Your
salary will be Au$
20,0000
per annum and
the position is fixed.
In addition to your salary, you will be entitled to other benefits
which are in your contract.
We
could like you to commence working with us on 1st
August 2021
and your working
hours will be from 9.am
to 5.pm from
Monday to Saturday.
You will be required to work additional hours as are reasonably
necessary to perform your duties as Marketing
Executive.
There will be a probationary period of
3 months within
which the notice period for both you and Ellwear is between 1
to 7 working days.
Enclosed
is your contract which sets out the terms and conditions of your
employment. To confirm your acceptance please review and sign both
copies and return one copy to me by 1st
August 2021.
We
look forward to you joining us. In the meantime, should you have any
further questions relating to the contract of employment, please do
not hesitate to contact me (phone:
0409 417 238 or email: thomastree@ellwear.com).
Sincerely,
TK
Thomas
Tree
Managing
Director
Ellwear
Retail Store
EllWear
Retail Store
Simple,
Joy, Style
401
George St, Sydney, NSW, 2000
In
research from Free
Employment Contract (2016.)
and Legal
Templates (2021) the employment contract between the employee and
Ellwear Retail Store was as follow:
Employment
Contract
This
agreement as of the date of the signature at the bottom is between
Nelly
Jensen
(employee)
and Ellwear
Retail Store
(employer). This document sets out your terms and conditions of
employment as required by the Fair Work Act 2009.
1.
Employment.
The employer shall employ Employee as a Marketing
Executive
on a
full-time basis
under this Agreement.
In this capacity, Employee shall have the duties specified in the job
description including other duties as may arise from time to time and
as may be assigned.
2.
Permission to Work.
You must be allowed to work in Austria through permission to be
employed by us, please provide us with the required copies of
documentation.
3.
Your probation period
shall be 3
months (s),
starting from the first day of Employee’s employment. If Employee
fails to pass the probation period, Employer may terminate this
Agreement.
4.
We will pay you
AU$20,000
per year and additional compensation for services rendered under this
Agreement at the sole discretion of the Employer The amount will be
paid to Employee
5.
Employee Benefits.
The employee benefits are
in the
employee handbook and are according to the fair work act 2009. This
includes the benefits, awards, and National Employment Standards.
6.
Confidentiality,
You may have access to confidential information during your
employment with the store and your not permitted to use or disclose
it except with our consent or requirements by law.
7.
Disciplinary and
Grievance Procedure
i) These documentations are
available with the HR manager and are referred to if you are
dissatisfied with any disciplinary decision (including the decision
to dismiss you)
ii) If you have any grievance
relating to your employment then you should notify your supervisor or
HR representative in writing and a procedure will be followed
according to law.
8.
Termination
i)
This Agreement may be terminated immediately by Employer for cause or
in the event Employee violates any provision of this Agreement.
ii)
Employer may terminate this Agreement and Employee's employment:
At any time and for any reason
under applicable law in accordance to Fair
Work Act 2009, State and Federal anti-discrimination laws, and
Workplace Gender Equality Act 2012
At any time by giving notice in
writing to Employee.
Employee
may terminate this Agreement and the employment:
At any time by giving 30
days' notice in writing to Employer
At any time and for any reason
under applicable law in accordance to Fair
Work Act 2009, State and Federal anti-discrimination laws, and
Workplace Gender Equality Act 2012
9.
Governing law
This
agreement shall be governed and interpreted to the Fair
Work Act 2009 law and
all disputes arising under the agreement (including non-contractual
disputes or claims) shall be subject to the exclusive jurisdiction of
the Australian
courts.
As
WITNESSED this Agreement commences as of 1st
August 2021
Employee’s
Signature Employee’s Full Name
NJ
Nelly
Jensen
Employer’s
Signature Employer's Full Name/Representative &
Title
T.K
Thomas Tree
Managing Director
Reference
Free
Employment Contract.
(2016). Legaltemplates.Net. Retrieved July 19, 2021, from
https://legaltemplates.net/form/lt/employment-agreement/
Legal
Templates. (2021, February 19). Create
an Employment Contract in minutes | LegalTemplates.
https://legaltemplates.net/form/lt/employment-agreement/
EllWear
Retail Store
401
George St, Sydney, NSW, 2000 – Phone No- jobs@ellwear.com
July
30, 2021
Tom
Muller
123
George St
Town,
CA 1234
Dear
Tom
Re:
Rejection Letter-For The Marketing Executive Position
Thank
you for coming in to interview for the position of Marketing
Executive
at Ellwear Retail Store. As you know, we interviewed several
candidates. I regret to inform you that you have not been selected
for the position after reviewing your application.
You
made an
effort and took your time to come for an interview. We appreciate
that you interviewed for the Marketing
Executive position.
Please
do apply again in the future should you see a job posting for which
you qualify. We wish you all the best.
Best
wishes,
Thomas
Tree
Managing
Director
EllWear
Retail Store
Interview Monitoring And
Evaluation Form
Employee’s
Name: Nelly
Jensen
Date:
_5th
July 2021
Interviewed
By: Managing
Director & HR Manager
Position Marketing
Executive
This
form is filled by the Interviewer and it is helpful for future
interviews.
1.
Applicant has appropriate educational Qualifications/ training:_Yes
degree in Marketing
2.
Applicant
has the
necessary skills/ work experience: Yes
3 years of experience in a similar position
3.
Has Leadership skills (if applicable): Yes
she has lead people in the past
4.
Shows that s/he is capable of creating a positive customer experience
Yes
impressively
5.
The communication skills of the applicant is: great
spoken command of English
6.
Team building/ interpersonal skills of the applicant: she
loves to work with others
7.
Demonstrated decision making/ initiative ability: Yes
she has
8.
Salary expectations are within the range of the position: Yes
9.
Candidates strengths: She’s
confident, expresses herself well, and is very innovative
10.
Candidates’ weaknesses: Takes
time to respond or to initiate ideas. She may need training in some
of the marketing software.
11.
Final impression and recommendations for processing the applicant:
She’s among the top 3 best
12.
Additional personal observations and comments: she
has the passion and energy needed for the position, so we need to get
her before someone else
Post-Interview Evaluation
Form
Employee’s
Name: Mary
Jennah
Date:
_5th
July 2021
Interviewed
By: Managing
Director & HR Manager
Position Sales
Assistant
This
form is filled by the Interviewer and it is helpful for future
interviews.
1.
Applicant has appropriate educational Qualifications/ training:_Yes
2.
Applicant
has the
necessary skills/ work experience: Yes
1 year of experience in a similar position
3.
Has Leadership skills (if applicable): Yes
she has demonstrated
4.
Shows that s/he is capable of creating a positive customer
experience: Yes
5.
The communication skills of the applicant is: exceptional
communication skills
6.
Team building/ interpersonal skills of the applicant: Yes,
willing to collaborate
7.
Demonstrated decision making/ initiative ability: Yes
8.
Salary expectations are within the range of the position: Yes
9.
Candidates strengths: She
has a soft personality, is very welcoming, and is willing to learn.
10.
Candidate’s weaknesses: Amy
needs
training in some areas like cashier and stocking.
11.
Final impression and recommendations for processing the applicant:
She’s great
for the job.
12.
Additional personal observations and comments: has
desire to learn how we operate.
EllWear
Retail Store
Simple,
Joy, Style
401
George St, Sydney, NSW, 2000
Induction
Checklist
Note:
The induction checklist indicates minimum requirements for induction
of all new employees of a position and completion is the
responsibility of the Manager/ supervisor.
Employee
Names: Nelly
Jensen and Mary Jennah
Line
Manager: Issac
the Branch Manager
Job
Title: Marketing
Executive and Sales Assistant
Date
Employment Commenced: 1st
August 2021
Areas
to be explained/ informed by Manager/Deputy
|
|
1.
Employment details
- hours,
contract, salary, shifts, leave, benefits, work breaks, who to
report to, meetings, signing in and out
|
Yes
|
2.
Absenteeism & lateness
|
Yes
|
3.
Job description, responsibilities, and delegation
|
Yes
|
4.
Business History and background overview
|
Yes
|
5.
Dress code
|
Yes
|
6.
Premises - all working area rooms, working station, eating
arrangements, and toilets
|
Yes
|
7.
Use of equipment and Introduction to staff
|
Yes
|
8.
Where to find important information (or documentation) policies
and procedure manuals
|
Yes
|
9.
Emergency, Security, Health & safety routines and procedures
|
Yes
|
10.
Review follow-up (after a week ) Questions and Answers, Training
necessary
|
Pending
|
Signed
(Employee)
NJ,
MJ
Date
1st
August
2021
Signed
(Manager/ Supervisor)TL
Date 1st
August
2021
EllWear
Retail Store
Simple,
Joy, Style
401
George St, Sydney, NSW, 2000
Induction Feedback Form
Employee Name: Nelly
Jensen
Date of joining: 1st
August 2021
Current date: 2nd
August 2021
Please give your rating for the
following regarding your induction process by ticking the relevant
column (strongly agree = 5 pts), (agree=4 pts), (Disagree=2 pts),
(Strongly Disagree=1 pt), & (No answer=3 pts).
Detail
|
AG=5
|
A=4
|
D=2
|
SD=1
|
NA=3
|
1. Topics covered were
relevant to my role.
|
|
|
|
|
|
2. Demonstrations were
interesting.
|
|
|
|
|
|
3. The demonstrator was
knowledgeable about the topic
|
|
|
|
|
|
4. The amount of information
was enough for me
|
|
|
|
|
|
5. The length of the
demonstration was right for me
|
|
|
|
|
|
6. I have benefited from
attending this induction session
|
|
|
|
|
|
7. The induction was helpful
to my role
|
|
|
|
|
|
8. Concerns. Please
state the nature of your concern seen during the induction,
including how it affects your job, the job of others, value to the
customers/clients.
|
I
may need more training when it comes to these marketing tools.
|
9. Suggestions. Please
state any suggestions for your concern (s)if you have any
|
Have
training on online marketing tools
|
NJ
1st
August 2021
Employee
Signature
Date